Learning Objects by Keywords
Our learning objects have been developed over the last 10 years using various platforms. You may find you need to download a Flash plugin (Opens in a new windows) to view some of the older ones, or try a different browser.
Selected Keyword: Process mapping
Planning for improvement
This learning resource focuses on identification of potential improvements, by focusing on the patient journey. It outlines the need to understand the system and processes involved and challenges the learners to think about the potential impact of any change and all of the people it is likely to affect.
Release Date: 03 April 2009
