IT Services
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Self Service

Log a support call online using the Self Service portal

Connected to the University network?

If you are using a device that is connected to eduroam, UoN-guest or the University wired network, please use the Self Service portal: 

Log a support call online

If you have forgotten your password or it has expired, and you have already set up your security profile of questions and answers, please visit Forgotten Password to reset it.

Off campus support form

If you are not connected to the University network, do not have a University username and password or have issues logging into the Self Service portal, please submit the support form: 

Submit a support request

Please complete the form below to request help. If you are unable to access your University email, please remember to include an alternative contact method. 

You can also use this form if you do not have a University username and password.


The IT Service Desk can be contacted by calling 0115 95 16677.

Check IT Service status

Maintenance and known service issues can be viewed on the service status page:

IT Service status page

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University of Nottingham

University Park
Nottingham, NG7 2RD

telephone: +44 (0) 115 951 5151
fax: +44 (0) 115 951 3666
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