Log a support call online using the Self Service portal
If you are using a device that is connected to eduroam, UoN-guest or the University wired network, please use the Self Service portal:
Log a support call online
If you have forgotten your password or it has expired, and you have already set up your security profile of questions and answers, please visit Forgotten Password to reset it.
If you are not connected to the University network, do not have a University username and password or have issues logging into the Self Service portal, please submit the support form:
Please complete the form below to request help. If you are unable to access your University email, please remember to include an alternative contact method.
You can also use this form if you do not have a University username and password.
The IT Service Desk can be contacted by calling 0115 95 16677.
Maintenance and known service issues can be viewed on the service status page:
IT Service status page
Get in-person help from our experts on a wide range of IT queries.
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