Our mission:

We enable students to experience transformative learning by managing and supporting their academic journey, delivering services that enable them to realise their potential and achieve their goals'.




Our Performance Goals:

We have strong internal partnerships. Colleagues in other parts of the university rate us as the department that is most effective in meeting their needs and requirements.

The university is in the top 25% of UK HEIs for student satisfaction about the organisation and management of their student journey.
90% of enquiries resolved within 1 working day by the end of the period.                                                  
Registry and Academic Affairs will achieve an engagement score of 86% in the 2027 People and Culture survey.
Sustained improvement in performance across a range of activities, as evidenced in the monthly performance report and the departmental annual report.