1. Registration, guest tickets and special requirements
1.1 Registration process
(a) If you are provisionally eligible, you will receive an invite to register for a graduation ceremony by email to your University of Nottingham account. Please note that this does not confirm eligibility, which may be affected by your circumstances subsequent to the invite being sent. If you were expecting an invitation and haven’t received one, please contact the Graduation team.
(b) You must register using the form on NottinghamHub (the "Registration Form") before the deadline stated in your invitation to guarantee your place at the graduation ceremony.
(c) If you are unable to attend the date of the graduation ceremony, you can apply to defer to a subsequent graduation ceremony or graduate in absentia (without a ceremony) and have your certificate posted to you. If you wish to defer, you must notify the Graduation team no later than 3 weeks prior to the proposed graduation ceremony date. Please note you may only defer twice. If you select to defer and do not attend, you will graduate in absentia.
(d) If you fail to register or defer your graduation ceremony (as set out in (b) and (c) above), you will be unable to attend and will automatically graduate in absentia.
(e) If you have been accepted to graduate via the inter-ceremony process and graduate in-absentia, you are not eligible to attend an in-person graduation ceremony.
1.2 Guest tickets
(a) Each graduand is allocated two free tickets for their guests at the time you register your attendance as stated in paragraph 1.1 above. You must apply for the free guest tickets at the time of registration to guarantee the tickets. Please note that the registration form will direct you to secure your free tickets via a third-party intermediary, Ede and Ravenscroft.
(b) If capacity is still available following the deadline for the free tickets allocation, we will release additional guest tickets which can be purchased by graduands on a first come, first served basis. We will notify all graduands of the second release in advance, including the price of additional tickets.
(c) Please note that we cannot guarantee that any additional tickets will be available.
(d) You will receive confirmation of your tickets and guest tickets by email to your University of Nottingham email address, normally within 24 hours of registration. We strongly advise that you do not make any travel or accommodation arrangements for guests before securing the guest tickets or, where you do so, that you are able to cancel such arrangements. If you do not receive your confirmation email, please contact the Graduation team.
(e) Friends and relatives who are unable to attend can watch the live event free of charge via the live stream link on the graduation webpages. For the avoidance of doubt, access to the ceremonies catalogue for guests who are unable to attend will not be provided.
(f) The University of Nottingham will also provide a live stream venue close to the main graduation ceremony hall, and guests wishing to attend can purchase a ticket for this venue in advance or on the day.
1.3 Children and babies
(a) Children and babies are welcome to join in the celebration of graduands' achievements, but you acknowledge that the graduation ceremony will be a long and formal event, and so it is your decision as to whether it will be appropriate for them to attend. We ask that you ensure young children and babies respect the formality of the graduation ceremony and, where they are unable to, are removed from the venue.
(b) Children under the age of two will be allowed entry without a ticket and must sit on the lap of a parent or guardian throughout the graduation ceremony.
(c) Children aged two and above will be counted towards the guest ticket count.
(d) Baby pushchairs can be stored in the graduation hall.
(e) Children aged under 16 must be accompanied by a guest adult at all times (note that graduands are seated separately from guests).
(f) Guests are advised that complementary alcoholic drinks will be available for guests/attendees over the age of 18 at post-graduation reception. Parents and/or guardians of guests who are under 18 years in attendance at the post-graduation reception accept full liability for the actions of those children under the age of 18 and the university reserves the right to reject to supply complementary alcoholic drinks to anyone who is not able to provide proof of age.
1.4 Accessibility requirements
(a) If you or your guests have any special access needs, you will need to let us know as part of the registration process or otherwise by contacting the Graduation team no later than three weeks prior to the first graduation ceremony. Failure to do so may result in those accessibility needs of yourself or your guests not being met, for which we will not be held responsible.
(b) Our Graduation team will use reasonable efforts to meet the accessibility requests of you and your guests which are received on time.
1.5 Tickets are non-transferrable
A graduand cannot give their ticket or their guest ticket(s) to another graduand.
The university will not honour any informal arrangements made between graduands to pass guest tickets on to another graduand.
1.6 Ticket cancellation rights and refunds
(a) We understand that sometimes things don't go as planned. If you need to cancel a ticket for any reason, we request that you do so via your account at Ede and Ravenscroft.
(b) Where you have paid for additional guest tickets, you may be entitled to a refund provided you request this by the deadline stated. Eligible refunds will be processed within 30 working days.
(c) Refunds for students who are no longer eligible to graduate will be processed within 30 days of the final ceremony.
(d) Pleaes be aware that we used a third-party intermediary for you to purchase tickets and the terms and conditions of their website will be applicable to your purchase and use of their website. We strongly recommend that you review these before proceeding.