Frequently Asked Questions for Parents
As a parent, guardian or someone with care responsibilities it can be an exciting but difficult time seeing your child step into adulthood and independence for the first time.
We are experts at providing student accommodation and have been helping students transition into independent living since the first Halls were built on University Park. We understand that as a parent you might have plenty of questions
How does arrivals work?
For students arriving into on campus catered halls, arrivals will begin September 24-25, Once the Accommodation Induction has been completed students will receive their key collection pass and have booked their arrivals slot. For self catered sites arrivals instructions will have been sent to students by email, if you are unsure, you can contact your site directly to find out more.
Find your hall contact details
Do you provide insurance?
We have partnered with Endsleigh to provide contents insurance for each and every room on campus, at no extra cost. Students will need to confirm their cover upon arrival.
Confirm your cover and find out more
How safe is accommodation?
Our campus' and Halls of Residence are all incredibly safe with restricted access to buildings via key cards and 24/7 security on campus at all times.
Find out more about security
How do we pay fees?
Fees for your accommodation are paid via NottinghamHub. 2023/24 fees will be available to pay from early September.
Sign in to the NottinghamHub
What support is available?
There is plenty of support available for students living on and off campus. You can find support services via your Residential Experience teams in Halls or directly with the Support and Wellbeing Service.
Find more servcies for students
How can I support my children at University?
Keep in touch, let them know they are supported and help encourage them to seek support when they need it. There is no perfect plan for supporting your children at University.
You can find helpful resources here