Activating your Home Portal

For current customers already attending a Junior climbing course or new customers who have joined the programme through our Front of House team you will be required to sign up to the Home Portal to manage your bookings and payments.

To register for the Home Portal, please follow the steps below:

1. Go to the Home Portal page and click the ‘Activate’ button.
2. When you were booked onto the programme, you will have received an email with the link to register for the Home Portal which includes your Card ID number. You will require this number to activate your account.
   
3. Answer the security questions either with date of birth OR postcode of the climber. We recommend using the date of birth encase you have changed address since setting up your membership.
4. If you have more than one child on our programme, use the add member option when you go through the activation steps. You will require both members Card ID numbers; you will receive an email for both climbers when they are booked on.
5. You will now be required to set-up your log in details and confirm that you have read terms and conditions by ticking the box.
6. Once you have completed the registration, you will be sent an 'Activate account' email. Please ensure you click on the link in the email so you are able to log onto your Home Portal.

You can also view a how to video here. 

Please note, emails will be sent from noreply@coursepro.co.uk - please ensure you have saved in your contacts. 

For more information please see our FAQ section below.

Bookings and payments - Climb School

The Junior climbing courses are now moving to a new software system to allow you to manage your bookings and payments online! You will no longer need to make payments through the Front of House team.

The Junior Climbing sessions will continue to run in bookable courses and payment will be required upfront to secure your place.

Your next course of Junior climbing is now available to book through your New Home Portal. If you have yet to register for the new online system please see 'Activating your Home Portal' section.

The next course of Junior Climbing will start Saturday 10th/Sunday 11th January 2025 and will run to Saturday 14th/Sunday 15th January 2026.

To secure your place on the programme you must pay by the end of Sunday 3rd January 2026. Please be advised that if you have not paid by the deadline, you will automatically be un-enrolled from the programme.

To pay for your next course:

1. Go to the Home Portal page and log in
2. Click onto the course you are attending
3. Click the 'Pay' button
4. Follow the instructions to make payment

If you have any issues making payment for the next course please contact the Front of House team on 0115 7487000.

It is the customers responsibility to manage their bookings and payments. To ensure that you remain on the programme please pay for the next course by the payment deadline.

Climbing tasters

If you would like to book a taster for your child before committing to a block of lessons, we can offer sessions for at the cost of £13 per child.

To enquire, please contact our Climbing Wall team at climbingwall@nottingham.ac.uk. 

Children's Birthday Parties

Did you know that we offer climbing birthday parties for children aged 5 - 16 years old?

Parties last for 75 minutes and include the hire of all climbing equipment. Our expert climbing team will show your group the basics of climbing in a fun friendly environment.

How much?

• 6 children - 75 min - £76.00
• 12 children - 75 min - £148.00
• Larger groups - please enquire - max 24 children per party

What times are available?

• Saturdays between 2.30 - 3.45pm. 
• Sundays outside of University term-time (please enquire to find out availability)
• If you are interested in alternative times please enquire

Can I book catering?

Food can be booked through our onsite Clubhouse Café subject to availability and would be accommodated in Café.

To find out more please enquire. You are not able to supply your own food. 

When attending the party

Please ensure your group are wearing training shoes (open toed sandals and flip flops are not permitted). Skirts or dresses should not be worn without shorts or leggings underneath.

How can I book?

To find out more or make a booking, please contact our Climbing Wall team at climbingwall@nottingham.ac.uk. 

Climbing with your child

Did you know that under 16 years old can climb with an Adult for £3 per session?

There is no minimum age for children to climb however parents are fully responsible for supervising their children and ensuring their safety whilst using the climbing wall. Children (under 18's) must be directly supervised at all times.

If you are interested in taking advantage of this option please follow the steps below:

• All those wanting to attend a session, Juniors and Adults, will require a membership (Pay as you go memberships available).
• To be able to supervise anyone under the age of 18 years, you will need to have either registered with us as a competent climber/boulderer.
• You must complete a registration form at reception to demonstrate competence for supervision. Parent/guardian (minimum age 18 years) will need to complete a supervision form for their child before their first visit. U18 Parent / Guardian Supervisor form.
• Supervision form needs to be completed for each different Parent/ Guardian supervising a under 18 year old.
• Once the supervision form has been completed, this is valid for one year and will need to be completed annually.
• Parents/guardians may supervise their children to climb on the wall. You can climb with and supervise up to three under 18s. 

Please be advised that we do not hire children's harnesses and the smallest climbing shoes available to hire at size 3. You are welcome to bring your own climbing equipment.

For more information, please email our Climbing Wall team at climbingwall@nottingham.ac.uk.

For 16 - 18 years olds who are safe to climb unsupervised, we offer a Under 18 Competency test. Successful completion of this will give the 16 - 18 year old access to the climbing wall unsupervised. Booking of the Under 18 Competency test is by appointment only, and parents/ guardians must be present. Please enquire about these sessions directly with the Climbing Wall Team at climbingwall@nottingham.ac.uk.