Services for Students

A student talking with a member of staff

Tell us of a disability 

We are committed to supporting all disabled students and want to make your experience of university an enjoyable one. To help us do this, please follow the steps below to inform us and provide the appropriate evidence.

If you are unsure if you have sufficient supporting information for a medical condition, mental health condition, or specific learning difference, please do share what you currently have access to.

The deadline to request adjustments for the Autumn Semester exam period (includes January 2024 exams) is Monday 6th November 2023 at 4pm. Aim to do these steps before the end of October.  

Please note, there is a current issue with using the Chrome browser to access some aspects of NottinghamHub which we are aware is impacting students and staff.  Please try using Microsoft Edge to access NottinghamHub.

Step One: Speak with us

So that we can help you make the most of your studies, please contact us if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD.

You can also contact us before you begin your studies and when you have received an offer from the University of Nottingham.  Please be aware that if your information is provided later in the academic year then there may be a delay in the University meeting some of your support needs.

Please be mindful of deadlines for requesting exam adjustments, these are always published online here: Exam Arrangements.

If you have concerns around sharing confidential health histories please read the full details of who we share your information with in our Privacy Statement.


Step Two: Provide 'Your Essential Information Form' and supporting evidence

Please upload a copy of your evidence and a completed Your Essential Information Form to NottinghamHub 

The evidence required depends on the nature of your disability but will need to be from an appropriately qualified professional (such as a GP, consultant, specialist nurse or Educational Psychologist), which specifies the following:

  • The name of your impairment or health condition
  • When your impairment or health condition was diagnosed/identified
  • How long your impairment/health condition is likely to last
  • The main effects of your condition
  • The side effects of any medication or treatment

Further descriptions of the type of evidence that is required for different disabilities are detailed on this page.

Evidence must be provided in English. If a translation is required, it is your responsibility to arrange this with an accredited professional translation service.

Do not select ‘Manage Documents’ as this will upload documents to Student Recruitment team (Admissions). NottinghamHub limits permission to view strictly by team, so we cannot view application documents and Student Recruitment cannot view Disability Support documentation if uploaded to a support request.  The guidance for how to share documents via NottinghamHub is on the right of this page.

If you need guidance or assistance with sharing documentation, we are available to contact:


Telephone: 0115 82 32070 from 9am to 12 noon Monday to Friday.

In-person: 9am to 12.30pm and then 1.30pm to 4pm Monday to Friday at Cherry Tree Lodge on University Park Campus. 


Step Three: Confirmation of your Support Plan 

We will create a Support Plan that details the adjustments we will put in place.  Typically, this will contain the ability to request coursework extensions, receive your lecture notes before your lectures, access recordings of lectures and reasonable adjustments during exams which could include:

  • Additional time
  • Room adjustments
  • Use of a computer
  • Use of equipment such as coloured filters
  • Adjustments to the format of exam papers
  • Support workers (dependent on disability needs)
  • Stickers advising a marker not to penalise errors in spelling, punctuation, untidy handwriting or clumsiness of English expression.

You will receive an email when your Support Plan is ready and you will be able to view it by following these steps:

  1. Go to NottinghamHub
  2. Log in with your University username (Nottingham ID) and password
  3. Click on the ‘Support Arrangements’ icon

Step Four: Review your Support Plan and meet the team

You can request an appointment at any time.  It can be a chance to talk through the Support Plan and understand how the reasonable adjustments are put in action.

If you wish to change some of the recommendations in your Support Plan or find additional support is required as you adjust to studying at a higher level please book an appointment.

Your Support Plan is held with your student record as detailed in our Privacy Statement.  We maintain confidentiality and only share your personal data with the members of staff who are required to know for teaching or key administrative processes, such as exams.

University of Nottingham students can book an appointment with a Specialist Study Support Tutor or Disability Adviser via StudentLife, follow these steps:

  1. Log in to the Student Life appointment booking portal available here 
  2. Then click on one of the options below the ‘What would you like to talk about?’ heading 
  3. You will now be able to view availability and book.

You can choose an in-person or an online Teams appointment.  In-person appointments are at Cherry Tree Lodge, University Park.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.

If you are an applicant, please email


Student Services

University Park

Please see our need help page for telephone and online contact points