We're committed to supporting all disabled students and want to make your experience of university an enjoyable one.

It is best to confirm any reasonable adjustments before the start of your course but you can also do this at any point during your studies.  Just be aware there are deadlines for confirming alternative exam arrangements.  

To ensure that you have the best possible teaching and learning experience, we will work with you to put a Support Plan in place, tailored to your individual needs.  A Support Plan outlines the reasonable adjustments that the university will implement to ensure you can study and learn comfortably, and to help you achieve your full potential at university.

To help us do this, please follow the steps below.

If you're unsure if you have sufficient supporting information for a medical condition, mental health condition, or specific learning difference, please don't hesitate to share what you currently have access to.


Step by step

Step one: speak with us

Please contact us if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD.

Please be mindful of deadlines for requesting exam adjustments.  If your information is provided later in the academic year then there may be a delay in the university meeting some of your support needs.

If you have concerns around sharing confidential health histories, please read the full details of who we share your information with in our Privacy Statement. - please include your University ID number if you are a current student at Nottingham, or your UCAS number if an offer holder.

Telephone: 0115 82 32070 - phone lines are open 9am-12pm, Monday to Friday.

In-person: If you have a quick query relating to how to set up a support plan and would prefer to speak to one of our Operations Team, in-person, please come to one of our drop-in sessions:

  • Monday – 10am-12pm
  • Wednesday - 1.30-3.30pm
  • Thursday -  1.30-3.30pm

In peak times you may need to wait - support and advice will be provided as quickly as possible and you can join the drop-in at any time during the session.  We are unable to meet with anyone in-person, outside of these session times. If you are unfamiliar with University Park Campus, we are located in Cherry Tree Lodge which is marked on this map: Map of University Park Campus.


Step two: provide 'Your Essential Information Form' and supporting evidence

Please upload a copy of your evidence and a completed Your Essential Information Form to NottinghamHub 

The evidence required depends on the nature of your disability but will need to be from an appropriately qualified professional (such as a GP, consultant, specialist nurse or Educational Psychologist), which specifies the following:

  • The name of your impairment or health condition
  • When your impairment or health condition was diagnosed/identified
  • How long your impairment/health condition is likely to last
  • The main effects of your condition
  • The side effects of any medication or treatment

Further descriptions of the type of evidence that is required for different disabilities are detailed on the submitting your evidence webpage

Evidence must be provided in English. If a translation is required, it is your responsibility to arrange this with an accredited professional translation service.

Do not select ‘Manage Documents’ as this will upload documents to Student Recruitment team (Admissions). NottinghamHub limits permission to view strictly by team, so we cannot view application documents and Student Recruitment cannot view Disability Support documentation if uploaded to a support request. The guidance for how to share documents via NottinghamHub is on the right of this page.

If you need guidance or assistance with sharing documentation, we are available to contact:

Email: Disability Support Services 

Telephone: 0115 82 32070 from 9am-12 noon Monday-Friday.

In-person as Cherry Tree Lodge on University Park Campus at the following times:

  • Monday 10am-12pm
  • Wednesday 1.30-3.30pm
  • Thursday 1.30-3.30pm 

Step three: confirmation of your Support Plan 

We will create a Support Plan that details the adjustments we will put in place. Typically, this will contain the ability to request coursework extensions, receive your lecture notes before your lectures, access recordings of lectures and reasonable adjustments during exams which could include:

  • Additional time
  • Room adjustments
  • Use of a computer
  • Use of equipment such as coloured filters
  • Adjustments to the format of exam papers
  • Support workers (dependent on disability needs)
  • Stickers advising a marker not to penalise errors in spelling, punctuation, untidy handwriting or clumsiness of English expression.

You will receive an email when your Support Plan is ready and you will be able to view it by following these steps:

  1. Go to NottinghamHub
  2. Log in with your University username (Nottingham ID) and password
  3. Click on the ‘Support Arrangements’ icon

Step four: review your Support Plan and meet the team

You can request an appointment at any time. It can be a chance to talk through the Support Plan and understand how the reasonable adjustments are put in action.

If you wish to change some of the recommendations in your Support Plan or find additional support is required as you adjust to studying at a higher level please book an appointment.

Your Support Plan is held with your student record as detailed in our Privacy Statement. We maintain confidentiality and only share your personal data with the members of staff who are required to know for teaching or key administrative processes, such as exams.

University of Nottingham students can book an appointment with a Specialist Study Support Tutor or Disability Adviser via StudentLife. Follow these steps if you wish to do so:

  1. Log in to the Student Life appointment booking portal 
  2. Then click on one of the options below the ‘What would you like to talk about?’ heading 
  3. You will now be able to view availability and book

You can choose an in-person or an online Teams appointment. In-person appointments are at Cherry Tree Lodge, University Park.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.

If you are an applicant, please email Disability Support Services.