Services for Students

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How do I contact Disability Support Services?

Disability Support Services are using the StudentLife platform to offer a self-service in-person or virtual appointment booking system for students with a Support Plan.

Students with a Support Plan can self-book appointments via StudentLife


The deadline to request adjustments for your January 2024 exam period is Monday 6th November 2023 at 4pm.

2023/24 New Starters and returning students who require reasonable adjustments for exams and teaching (Support Plan) 

Please make sure you have completed step one below then aim to book a start of term appointment.  These short 15-minute appointments with one of our assistants, are specifically to help guide you through setting up a Support Plan.  

Aim to do these steps before the end of October. The deadline to request adjustments for your January 2024 exam period is Monday 6th November 2023 at 4pm.

Step One: 

Please provide your supporting documentation and Your Essential Information Form. Please provide this information as early as possible to ensure support is in place for your first assessment period. Full details are here 

Step Two: 

Book an online appointment with one of our assistants.  These appointments will be 15 minutes long and they will talk through your questions and advise on next steps.  Where relevant, they will book you an appointment with a Disability Adviser or Specialist Study Support Tutor. 

Appointments are available from 9am on Thursday 21st September through to Friday 20th October for students new to the University. 

Appointments can be booked in advance from 9am on Monday 11th September via this booking link:

start of term appointment to arrange exam adjustments 


Welcome Week meet and greet 

Chat to Disability Support Services 

Come along for an informal chat with our friendly Disability Support Services team to find out about how they support students to be part of an inclusive and equitable teaching and learning environment. 

We are here to help you if you have a disability, mental health difficulty, long-term medical condition, autistic spectrum condition, or a specific learning difference such as dyslexia, dyspraxia, dyscalculia or ADHD and can chat with you about what support is available to you. 

Refreshments will be available. 

Monday, 25th September 3-4.30pm, Sutton Bonington - The Hive 

Tuesday, 26th September 3-4.30pm, Jubilee - the Atrium 

Thursday, 28th September 4-5.30pm, University Park - Portland Coffee Terrace 



For queries, please email, include your University ID number (not UCAS) or phone: 

Phone: +44 (0)115 82 32070  

phone lines are open 9am-12pm, Monday to Friday only 

We are located in Cherry Tree Lodge, on University Park Campus, NG7 2RD.


Returning students who already have a Support Plan?

Appointments will be available to returning students (who currently have a Support Plan) from Monday 23rd October onwards.  These will be available to book from Monday 25th September. 

To book, please login to StudentLife and self-select your appointment with a Specialist Study Support Tutor or Disability Adviser.  Follow these steps:

  1. Log in to the Student Life appointment booking portal available here 
  2. Then click on one of the options below the ‘What would you like to talk about?’ heading 
  3. You will now be able to view availability and book.

You can choose an in-person or an online Teams appointment.  In-person appointments are at Cherry Tree Lodge, University Park.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.


Unsure if you have a Specific Learning Difference?

If you have never been assessed for specific learning differences (dyslexia, dyspraxia, dyscalculia, ADHD), we would usually suggest that you first complete a free initial online screening using the Do-It Profiler.

On completion of a series of questions and tasks, the Do-It-Profiler gives you a personalised report. Although it does not identify specific learning differences, the tool gives you information and resources, along with guidance to help you decide if you want a formal assessment. The Do-It-Profiler is not an exam - you cannot pass or fail it. 

Requesting access to the Do-It-Profiler

You will need to log-in to Studentlife.  The Do-It Profiler is in Resources which you can search by using keywords, e.g. screening.  To be taken to the Do-IT Profiler resource, click this link.

Guidance documents:

  • Do-It Profiler Results Guidance document to help you understand your results and consider next steps. Available here to download.
  • A step by step guide to arranging a formal diagnostic assessment (including examples of assessment providers and how to apply for means-tested help with assessment costs too, where applicable). Available here to download.

If you need further advice:

Term-time: Please log in to the Student Life event booking portal available here: Student Life Events and search for 'I think I have a Specific Learning Difference Workshop'. Once logged in you will be able to see all available workshops and make a booking. If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.  The first workshop will be at the end of October.

Non term-time: Our specialist Study Support Tutors offer short ‘Quick Query’ appointments to answer your questions during the holiday periods. Please log-in to StudentLife and select one of the ‘I have a quick query....’ appointment types.


All students - please check your Support Plan is in place correctly

If you require amendments to your exam accommodations that are listed in your Support Plan, please let us know so we can prioritise these requests.

You can review your Support Plan by following these steps: 

  1. Go to NottinghamHub
  2. Log in with your University username and password
  3. Click on the ‘Support arrangements’ icon
  4. Click on ‘Accommodations’ (approved support arrangements/reasonable adjustments) 
  5. You can save a copy.  Scroll to the bottom of the list and there is a link to 'Download a pdf of your approved support arrangements'

If no arrangements are showing, incorrect or something is missing, please let us know straight away. Aim to do these steps before the end of October. The deadline to request adjustments for your January 2024 exam period is Monday 6th November 2023 at 4pm.


Hidden disabilities & the sunflower lanyard

The sunflower lanyard is a product of the Hidden Disabilities UK scheme.  It provides a visible sign that you have a hidden disability.  For more information about the scheme please click here.

Sunflower Lanyards are now available for students to collect from Cherry Tree Lodge reception. No evidence is required when collecting a Sunflower Lanyard. If students are unable to collect in person, please let us know and we can post a lanyard out to you. 




Student Services

University Park

Please see our need help page for telephone and online contact points