Services for Students

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How do I contact Disability Support Services?

Disability Support Services are using the StudentLife platform to offer a self-service in-person or virtual appointment booking system for students with a Support Plan.

Students with a Support Plan can self-book appointments via StudentLife


The deadline to request adjustments for the Autumn Semester Exams was Monday 6th November 2023.  The next deadline is 1st March 2024 (12 noon deadline) for the Spring Semester Exams.

2023/24 New Starters and returning students who require reasonable adjustments for exams and teaching (Support Plan) 

All students who require reasonable adjustments for exams and teaching (Support Plan).

Please provide your supporting documentation and Your Essential Information Form, full details are here.

If you need guidance or assistance with sharing documentation, we are available to contact: - please include your University ID number (not UCAS) in the email.

Telephone: 0115 82 32070 - phone lines are open 9am-12pm, Monday to Friday only.

In-person: If you have a quick query relating to how to set up a support plan and would prefer to speak to one of our Operations Team, in-person, please come to one of our drop-in sessions:

  • Monday – 10am-12pm
  • Wednesday - 1.30-3.30pm
  • Thursday -  1.30-3.30pm

In peak times you may need to wait - support and advice will be provided as quickly as possible and you can join the drop-in at any time during the session.  We are unable to meet with anyone in-person, outside of these session times. If you are unfamiliar with University Park Campus, we are located in Cherry Tree Lodge which is marked on this map: Map of University Park Campus.



For queries, please email, include your University ID number (not UCAS) or phone: 

Telephone: 0115 82 32070 - phone lines are open 9am-12pm, Monday to Friday only.


Returning students who already have a Support Plan?

To book, please login to StudentLife and self-select your appointment with a Specialist Study Support Tutor or Disability Adviser.  Follow these steps:

  1. Log in to the Student Life appointment booking portal available here 
  2. Then click on one of the options below the ‘What would you like to talk about?’ heading 
  3. You will now be able to view availability and book.

You can choose an in-person or an online Teams appointment.  In-person appointments are at Cherry Tree Lodge, University Park.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.


Unsure if you have a Specific Learning Difference?

If you have never been assessed for specific learning differences (dyslexia, dyspraxia, dyscalculia, ADHD), we would usually suggest that you first complete a free initial online screening using the Do-It Profiler.

On completion of a series of questions and tasks, the Do-It-Profiler gives you a personalised report. Although it does not identify specific learning differences, the tool gives you information and resources, along with guidance to help you decide if you want a formal assessment. The Do-It-Profiler is not an exam - you cannot pass or fail it. 

Requesting access to the Do-It-Profiler

You will need to log-in to Studentlife.  The Do-It Profiler is in Resources which you can search by using keywords, e.g. screening.  To be taken to the Do-IT Profiler resource, click this link.

Guidance documents:

  • Do-It Profiler Results Guidance document to help you understand your results and consider next steps. Available here to download.
  • A step by step guide to arranging a formal diagnostic assessment (including examples of assessment providers and how to apply for means-tested help with assessment costs too, where applicable). Available here to download.

If you need further advice:

Term-time: We offer weekly workshops to help you understand your Do-IT Profiler results. To book a place on the workshop, please log in to the Student Life portal.  Select 'I think I have a Specific Learning Difference workshop' on the homepage for Wellbeing Events.

If you need to amend or cancel your booking, you can also do this by logging in to the Student Life portal.

Non term-time: Our specialist Study Support Tutors offer short ‘Quick Query’ appointments to answer your questions during the holiday periods. Please log-in to StudentLife and select one of the ‘I have a quick query....’ appointment types.


All students - please check your Support Plan is in place correctly

If you require amendments to your exam accommodations that are listed in your Support Plan, please let us know so we can prioritise these requests.

You can review your Support Plan by following these steps: 

  1. Go to NottinghamHub
  2. Log in with your University username and password
  3. Click on the ‘Support arrangements’ icon
  4. Click on ‘Accommodations’ (approved support arrangements/reasonable adjustments) 
  5. You can save a copy.  Scroll to the bottom of the list and there is a link to 'Download a pdf of your approved support arrangements'

If no arrangements are showing, incorrect or something is missing, please let us know straight away. 


Hidden disabilities & the sunflower lanyard

The sunflower lanyard is a product of the Hidden Disabilities UK scheme.  It provides a visible sign that you have a hidden disability.  For more information about the scheme please click here.

Sunflower Lanyards are now available for students to collect from Cherry Tree Lodge reception. No evidence is required when collecting a Sunflower Lanyard. If students are unable to collect in person, please let us know and we can post a lanyard out to you. 




Student Services

University Park

Please see our need help page for telephone and online contact points